Travel APIs

Galileo GDS System

Galileo is part of Travelport and is widely used in EMEA and APAC. adivaha® integrates Galileo via the Travelport+ Universal API. adivaha® ships Galileo (Travelport) as part of a production-grade gds integration with sandbox keys, SDKs and 24x7 support.

Overview

What Galileo GDS System means for your business

Galileo GDS System sits at the intersection of supplier connectivity, distribution and the operational tools your team actually uses every day. Galileo is part of Travelport and is widely used in EMEA and APAC. adivaha® integrates Galileo via the Travelport+ Universal API. adivaha® ships Galileo (Travelport) as part of a production-grade gds integration with sandbox keys, SDKs and 24x7 support.

Galileo is part of Travelport and is widely used in EMEA and APAC. adivaha® integrates Galileo via the Travelport+ Universal API. When you wire Galileo (Travelport) through adivaha®, you skip the months of integration and certification work that travel companies typically face when they go direct - we’ve already done it, tested it across thousands of bookings, and shipped the adapter into a stable v1 contract.

This page is part of adivaha®’s broader travel-tech catalogue covering flights, hotels, holiday packages, transfers, activities, gift cards, loyalty, corporate travel, mobile apps and AI automations. Customers typically start with one product and layer on the rest as they grow - everything sits on the same supplier pool, the same payment rails, the same customer wallet and the same audit log so adding a new module never means a re-platform.

Direct integrations into Amadeus, Sabre and Travelport (Galileo / Apollo / Worldspan) for flights, hotels and ancillaries. The platform is built for the operational reality of travel - cancellations, refunds, credit shells, supplier reconfirmations, multi-currency settlement, GST on commission vs principal sales, ADM/ACM handling - all of it modelled as first-class concepts rather than afterthoughts. That’s the difference between travel-tech that scales and a generic SaaS product retrofitted for travel.

Most adivaha® customers go from contract to first production booking in 2-3 weeks. The path is short because the hard parts are already done: supplier credentials are pre-provisioned, the booking flow is tested end-to-end, payment gateways are integrated, and the white-label theming sits behind a config flag. Your team focuses on the parts that are actually unique to your business - brand, audience, market positioning, supplier contracts - instead of rebuilding a booking engine from scratch.

Beyond the speed-to-launch advantage, customers stay on adivaha® because the platform compounds. Every supplier we add, every payment rail we wire in, every AI capability we ship lands automatically for everyone on the platform - not as a paid upgrade, not behind an enterprise tier. The roadmap moves the entire customer base forward together. That’s how a small agency in 2023 ends up with the same supplier coverage as a multi-country OTA in 2026 without ever touching the integration code themselves.

How we deliver it

How adivaha implements Galileo GDS System

The architecture, the integration approach and the operational model behind every production deployment.

1. Pre-integrated supplier layer

Galileo (Travelport) is one of 200+ supplier integrations behind a single, normalised contract. Search results stream back from parallel calls so users see partial results immediately rather than waiting for the slowest provider. When a supplier ships a breaking change - an NDC update, a rate-plan reorganisation, a deprecated endpoint - we absorb it in our adapter layer so your code never has to.

2. White-label storefront & admin

Your domain, logo, colours and store-listing copy are wired in by our delivery team. The white-label storefront ships in 2-3 weeks for most customers. Custom UI work or unusual payment requirements may extend the timeline, but we’ll be upfront about exactly what changes the schedule.

3. Sub-agent & markup engine

Run a customer-facing site and a B2B agent portal from one platform with role-based access, separate fare displays for retail and trade, KYC for sub-agents, commission tiers and credit-shell management. Markups apply per supplier, per product, per agent, per market - with stacking rules and override priority.

4. Payments & settlement

Cards, UPI, wallets, BNPL and FX flow through the same checkout. adivaha Pay reconciles transactions automatically against bookings; one escrow covers every supplier so the customer payment, your markup and the supplier cost are tracked in a single ledger. UPI integration ships out of the box for Indian markets.

5. AI & automation

Conversational booking assistants, support auto-resolution, invoice generation and anomaly alerts run on top of adivaha AI. Every AI action that touches money, contracts or customers waits for human sign-off, and every action is logged with full audit trail. PII is redacted at the edge before reaching any LLM.

6. Mobile & APIs

Native mobile apps on iOS and Android share the same backend. Public REST APIs expose everything the storefront uses, with OpenAPI 3.1 specs, Postman collections, SDKs in five languages and HMAC-signed webhooks for booking and refund events.

In depth

Capabilities that compound over time

The features that look small on a demo but compound into real margin advantage when you’re running production traffic month after month.

01

Travelport+ Universal API

Galileo content surfaces under one interface alongside Apollo and Worldspan.

Why it matters: Without this you’d be paying engineering or operations cost every month to do the same work manually - a hidden tax that grows with your booking volume. The platform absorbs that cost so your team doesn’t have to.

02

EDIFACT + NDC

Both classic EDIFACT and Travelport+ NDC offers in a single response.

Why it matters: This is the kind of feature most platforms charge as an enterprise add-on. It ships standard with adivaha® because it’s how a real travel business actually operates.

03

Smartpoint friendly

Existing Galileo Smartpoint workflows continue to work.

Why it matters: Customers who lean on this consistently outperform peers on conversion, supplier mix and reconciliation accuracy. The compounding shows up in margin within a quarter or two.

04

Multi-GDS routing

Same booking flow can route to Amadeus, Sabre or Travelport based on rules.

Why it matters: It’s built around an open contract, so you can extend it without waiting for a vendor release cycle. When your business shifts, the platform shifts with you.

05

EDIFACT + NDC

Classic GDS content plus modern NDC offers in one normalised response.

Why it matters: The audit trail and rollback story make it safe to use even on money-affecting flows. Compliance teams love it; finance teams stop double-checking exports.

06

PCC management

Bring your own PCC or we provision one through certified consolidators.

Why it matters: It scales linearly with traffic - no surprise re-architecture when you 10x volume. The same API call that works at 100 RPS works at 1000 RPS.

Outcomes

What adivaha customers ship in their first quarter

The most common goals customers hit in the first 90 days after going live - one platform, six measurable outcomes.

Faster time to first booking

Most customers process their first revenue-bearing booking within 2-3 weeks of contract signing. Pre-integrated suppliers and a 24-hour sandbox provisioning policy compress the timeline.

📉

Higher conversion on search

Sub-second median latency on multi-supplier search results means fewer abandoned carts. Smart caching keeps repeated queries fast, idempotent confirmations prevent duplicate-charge errors.

💰

Lower per-booking ops cost

Auto-vouchering, supplier reconfirmations, refund handling and reconciliation against payment gateway statements run automatically. Operations cost stops scaling linearly with booking volume.

🥇

Improved supplier mix

When inventory from one supplier underperforms, the platform routes more searches to the others. Smart routing surfaces in your margin within the first quarter.

🌍

Faster geographic expansion

Multi-currency, multi-language and multi-tax-regime support means a new market launch is a config change, not a re-platform. Many customers expand to 3+ countries within their first year.

💬

Better customer support throughput

AI-assisted support automation handles tier-1 tickets and routes the rest with full booking context to your team. Average resolution time drops; agent-per-ticket cost drops with it.

Implementation

Your roadmap from kickoff to live

The same proven path we’ve walked with thousands of customers. Most go from signed contract to first revenue in 14-21 days.

  1. 01
    Discovery & scoping (Day 1-3)

    A 30-60 minute call to understand your travel business, target markets and supplier preferences. We map your roadmap to our modules and produce a clean scope document - including any custom work and where it’ll add weeks to the timeline.

  2. 02
    Sandbox keys (within 24 hours)

    You receive sandbox API keys within one business day. The sandbox runs on the same code as production with realistic test data, so what your team builds and tests there will work the same way in production.

  3. 03
    Branding & supplier wiring (Week 1-2)

    Domain, logo, colours, store-listing copy, payment gateway, currencies and supplier credentials all get wired in by our delivery team. Customers can have engineers integrating in parallel while branding work continues.

  4. 04
    UAT & soft launch (Week 2-3)

    UAT sign-off, soft launch with a few sub-agents or a limited audience, then full release. Your dedicated success manager stays with you for 30 days post-launch to handle the edge cases that only appear under real traffic.

  5. 05
    Scale & iterate (Month 2 onward)

    Standard support takes over with success-manager access on demand. Monthly platform releases land automatically. As your traffic grows you layer in additional modules - AI agents, mobile apps, payments - on the same connected core.

Hidden operating cost

The hidden operating cost of running travel technology yourself

Building it yourself looks cheaper on Day 1 and starts looking expensive by Quarter 3. Here’s why almost every team eventually moves to a platform.

The seductive part of building your own travel platform is that the initial scope feels containable. You need flight search, hotel search, a checkout flow and a booking confirmation page. Estimate three engineers for six months and you have an MVP. The trap is that the MVP isn’t the expensive part. The expensive part is the next eighteen months of maintaining supplier connections, handling regulatory changes, supporting refunds and cancellations across edge cases, and answering customer questions about why their voucher hasn’t arrived.

Travel-tech operations cost scales linearly with booking volume on a homegrown stack. Every new supplier is an integration project. Every regulatory change in a new market is a code release. Every booking edge case eventually becomes a finance reconciliation ticket. Your engineering team becomes a maintenance team. Your roadmap stops being about competitive features and starts being about keeping the lights on. Six quarters in, the calculation that made build-it-yourself look attractive has completely flipped.

A purpose-built platform changes the calculation by socialising those operational costs across hundreds of customers. The supplier integration we did last year benefits every customer who needs that supplier this year. The regulatory patch we shipped to handle a new tax regime applies to every customer in that market. The fraud rule we tuned based on patterns across 50 million API calls is available to every customer the day we ship it. None of that is true on a homegrown stack.

adivaha® runs the platform as a continuously improving asset on behalf of our customers. Releases land monthly. Supplier coverage grows quarterly. Compliance updates ship as soon as the regulator publishes them. Your team focuses on the parts of your business that are actually unique to your customers - brand, audience, market positioning, supplier negotiations - rather than the parts that look the same as every other travel business’s plumbing.

Product mixes

Three common product mixes for new launches

Where customers focus their first 90 days - the mix that matches your existing audience and supplier relationships usually wins.

Flights-led

Start with flight search and ticketing. GDS, NDC and LCC content unified. Add hotels and packages once flight volume justifies the supplier overhead. Common for OTAs targeting business travelers.

🏠

Hotels-led

Open with hotel inventory aggregation across API bedbanks plus your own contracted properties. Add transfers and activities to lift average order value. Common for DMCs and inbound tour operators.

🎁

Loyalty-led

Launch a gift card or loyalty program first to build a wallet-attached customer base, then layer travel products as customers come back to redeem. Common for retail brands moving into travel adjacencies.

Your starting mix isn’t a one-way door. Customers commonly start flight-led and add hotels in the second quarter. Hotel-led customers add transfers and activities to lift basket size. Loyalty-led customers eventually become full multi-product OTAs. The platform handles the expansion path without re-platforming.

Partnerships

Partnered with the suppliers and standards travel runs on

Direct partnerships with the GDS systems, hotel bedbanks and payment networks that handle the majority of travel transactions globally.

Our partnership network is the foundation of the platform. We hold an Amadeus Global CAP Licence with direct PCC provisioning, are recognised as an integration partner with Sabre and Travelport, and ship pre-integrated connections to Hotelbeds, Expedia, Agoda, RateHawk, GRN, Bridgify and dozens more bedbanks. Customers benefit from these relationships from Day 1 - no separate supplier negotiations, no waiting in line for credentials.

On the quality side, the platform carries an ISO 9001:2015 certification covering both platform development and customer delivery processes. Application security follows OWASP standards with annual third-party penetration testing. Payment processing flows through PCI-compliant tokenisation. Webhook payloads carry HMAC signatures. SSO and granular role-based access control are available on enterprise plans.

Operationally we commit to a 99.9% monthly uptime SLA for paid plans, with credit-back guarantees on enterprise contracts and Slack-channel access for direct support. The platform processes 50 million+ API calls per month at sub-second median latency, with per-key observability surfaced in every customer’s dashboard. None of these credentials are unusual by enterprise SaaS standards - but they’re relatively rare in travel-tech, and that’s exactly the point.

Customer experience

Five reasons our renewal rate stays above 95%

The cumulative result of how we run the company - not any single feature, but the working principles that compound across every customer interaction.

1. Direct access to engineering, not a wall of tier-1 support. For paid plans, when something breaks the message reaches the engineer who can actually fix it - not a script-reading triage layer. Our engineers rotate through customer-facing tickets so they see the consequences of their design choices.

2. No surprise pricing, ever. Plans and prices are published on the website. Sandbox is free. There are no per-API-call charges, no overage fees that arrive after a quiet month, no enterprise-tier-only features. What you see at evaluation is what you pay at scale.

3. Released features ship to everyone, not just enterprise. New supplier integrations, new payment rails, new AI capabilities - everything we ship lands automatically for every customer on the platform. The Starter customer in 2023 ends up with the same supplier coverage as the multi-country OTA in 2026.

4. Roadmap shaped by customers, not by sales pressure. We publish detailed release notes for every platform update. We host quarterly product webinars open to all customers. We run a private partner forum where customers share configurations. Customer requests demonstrably shape what gets built next.

5. Clear when something breaks, fast when something needs fixing. Status pages, post-mortem reports for any incident affecting paid plans, and a credit-back uptime SLA. When something breaks - and at the scale we operate, things occasionally do - the customer doesn’t need a defensive response. They need a fast fix and a clear explanation.

Why adivaha

Production-ready - out of the box

Documented APIs, sandbox keys, SDKs in PHP, Node, Python, Go and .NET, plus 24x7 support - so engineering teams can ship in days, not months.

  • Stable REST + legacy XML where required
  • Per-key logs, traces and rate-limit dashboards
  • Sandbox with realistic test data
  • Webhooks for booking events and refunds
  • Multi-supplier mapping & failover
50M+API calls / month
99.9%uptime SLA
Sub-secmedian latency
5+SDK languages
Capabilities

Capabilities enabled through Galileo GDS System

Travelport+ Universal API

Galileo content surfaces under one interface alongside Apollo and Worldspan.

Smartpoint friendly

Existing Galileo Smartpoint workflows continue to work.

Multi-GDS routing

Same booking flow can route to Amadeus, Sabre or Travelport based on rules.

EDIFACT + NDC

Both classic EDIFACT and Travelport+ NDC offers in a single response.

Ticket queue automation

PNR queues, schedule changes and TTL alerts handled automatically.

EDIFACT + NDC

Classic GDS content plus modern NDC offers in one normalised response.

Integrations

Pre-built supplier connectivity

Skip months of integration work. Plug into the partners that power most of the travel industry.

FAQs

Frequently asked questions

More questions? See the full FAQ or contact us.

Is Galileo separate from Travelport?

No - Galileo is one of the three Travelport PCCs (Galileo, Apollo, Worldspan). adivaha® integrates all three through the same Universal API.

Do I need an IATA agency?

For ticketing on a GDS yes - if you do not have one, adivaha® can help you obtain IATA accreditation or operate under a partner consolidator.

How are bookings settled?

One adivaha® escrow covers every supplier. Customer payments land in your gateway, your markup stays with you, supplier costs draw from the escrow.

Who owns the customer data?

You do. adivaha® is the technology provider; bookings, customers and transactions live under your brand and your contracts.

Can I use my own supplier contracts?

Yes. You can plug in your own contracts alongside adivaha's supplier pool, with mark-ups and rules per supplier and per market.

Is the platform scalable?

Yes - adivaha® runs 50M+ API calls per month with a 99.9% uptime SLA. Capacity scales with your traffic and transaction volume.