Refund and cancellation


Refunds and Cancellation are transaction specific and the same will be detailed out with each transaction.

Full refund can be claimed within 48 Hrs after purchase in case if customer feels the product has been purchased mistakenly.

Only 50% of the total paid amount can be claimed if the setup procedure is initiated.

Refunds is not possible once the site is hosted on your server as the project is open source.

Customers are advised to discuss the presale questions/concerns as any claims regarding the inventories/price/features of suppliers won't be accepted.

Refunds and Cancellations won't be possible at all if the customer requests for a downloadable files after purchase.

In General, Refunds where applicable will happen within the credit period (typically 2-3 Weeks). Refunds will happen to the original method of payment.

As all the different modules are based on respective suppliers, thereby not all the addons are supported by all the services. Please check with your account manager if the selected addon works with the modules you are interested in.

In case of dispute, we will work with the client and settle it amicably as per the discussed contract.

You can reach us for further details @ info@adivaha.com or write to us at

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adivaha® is a one-stop-shop for all your travel website needs. We offer a multitude of services that empower you to become a market leader. Contact us for more info.

GDS/OTA Integration

Seamlessly connect your travel website to GDS and online travel agencies with GDS/OTA integration.

Plugins & Widgets

Integrated travel booking features in your existing site.

White label Travel Portals

Create a customized and branded travel booking experience for your customers.

B2B Travel Software

Simplify and streamline your B2B travel bookings with powerful and user-friendly travel booking software.

Travel Agency APP Builder

Create your own Mobile APP and host it on your Play Store.

Corporate Travel Booking Tool service

Efficiently manage and book corporate travel with a comprehensive and easy-to-use travel booking tool service.

Travel APIs Services

Integrate powerful travel APIs into your website or application to access a wealth of travel data and services for your customers.

Itinerary Builder

Create and organize your perfect trip with ease using a customizable travel itinerary builder.

Allotment Marketplace

A search engine for search engines. Find the best travel deals across multiple search engines

Travel Chatbot

Chatbot service offers a convenient for travelers.

UPI Payment Gateway

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Gift Cards & Loyalty Programme

Increase customer retention and satisfaction with gift cards and loyalty programs for your travel business.

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Frequently Asked Questions

Below are some of the questions asked by visitors. Do visit our adivaha® Digest for more such questions. Don't hesitate to ask us if you have any questions

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