Refund and cancellation

Refunds and Cancellation are transaction specific and the same will be detailed out with each transaction.

Full refund can be claimed within 48 Hrs after purchase in case if customer feels the product has been purchased mistakenly.

Only 50% of the total paid amount can be claimed if the setup procedure is initiated.

Refunds is not possible once the site is hosted on your server as the project is open source.

Customers are advised to discuss the presale questions/concerns as any claims regarding the inventories/price/features of suppliers won't be accepted.

Refunds and Cancellations won't be possible at all if the customer requests for a downloadable files after purchase.

In General, Refunds where applicable will happen within the credit period (typically 2-3 Weeks). Refunds will happen to the original method of payment.

As all the different modules are based on respective suppliers, thereby not all the addons are supported by all the services. Please check with your account manager if the selected addon works with the modules you are interested in.

In case of dispute, we will work with the client and settle it amicably as per the discussed contract.

You can reach us for further details @ info@adivaha.com or write to us at