AI Booking Assistant
Conversational search across flights, hotels and packages. Natural-language queries like “3 nights in Goa under ₹15K” return real bookable inventory.
Conversational
Award-Winning AI Travel Platform
The intelligence behind your travel business growth.
adivaha AI Automation handles the repetitive work that slows travel teams down - conversational bookings, support tickets, invoice generation, reports and reminders - so your humans can focus on customers, not paperwork. Every AI action is auditable, reversible and requires sign-off where money or compliance is involved.
Our services
Eight AI workflows, one platform.
Each AI module plugs into the same booking, support, finance and ops data - so the assistant always has full context, and your team always has the final word.
Support Automation
Auto-resolve tier-1 tickets - refund status, voucher resend, itinerary changes - and route the rest to humans with full context.
Tier-1 AutoInvoice Automation
Auto-generate, format, send and reconcile invoices. AI catches mismatches, suggests corrections and queues exceptions for finance review.
FinanceSmart Reports
AI drafts your weekly digests for ops, sales and finance. Anomalies (margin dips, supplier failures) get flagged proactively.
MISSmart Reminders
Reminders for payments, check-ins, document expiry, supplier reconfirmations - sent through email, SMS or WhatsApp.
ProactiveFraud & Risk Detection
Pattern-based alerts on suspicious bookings, velocity abuse on gift cards and chargeback risk - before money moves.
Trust & SafetyContent & Itinerary Drafts
AI-drafted destination descriptions, day-by-day itineraries, hotel summaries and email replies - your team edits and ships.
ContentHuman Approval Layer
Every AI action that touches money, contracts or customers requires human sign-off. Full audit trail of who approved what, when.
Auditable
About adivaha AI
See AI Demo
AI plugged into your booking + ops data.
adivaha’s AI doesn’t run in a silo. It reads from the same database that powers your bookings, finance, helpdesk and CRM - so the assistant knows the customer, the booking, the supplier, the SLA and the policy. That’s why answers are accurate and actions are correct.
To be the AI layer travel companies actually trust - context-aware, reversible, and respectful of every approval boundary your finance, ops and compliance teams already enforce.
- Context-aware - reads booking, customer, supplier and policy state
- Tool-using agents - search, hold, draft, trigger workflows
To make every travel team feel 5x larger - by removing repetitive busywork through AI that can search, draft, reconcile and triage, while keeping humans in the loop on every decision that matters.
- Human-in-the-loop - money actions wait for sign-off
- Reversible - rollback any AI action with full audit trail
Eight AI workflows that share the same booking, support, finance and ops fabric - so the assistant always has the right context for every conversation, every reply and every approval request.
- Auditable - every action logged and attributable
- Safe by default - PII redacted before reaching the model
Work Process
Our 4-step process for delivering AI solutions.
From first conversation to live workflows - here’s how we get adivaha’s AI woven into your travel business in weeks, not months.
01
Discovery & Consultation
We map your existing booking, support and finance flows - and the busywork that's eating your team's time today.
02
Solution Design & Setup
Pick the AI workflows that fit. We configure context, tools, approval rules and brand voice for your team.
03
Implementation & Integration
The AI plugs into your bookings, suppliers, payments and helpdesk - with sandbox testing before any live action.
04
Monitoring & Improvement
Live dashboards on auto-resolution rate, time saved, and approval-flag patterns. We refine prompts and rules monthly.
Industries we serve
Where AI is optimizing travel processes.
Travel Agencies AI
Conversational booking assistants embedded on your B2C site - and AI-drafted itineraries for your sales team.
DMC & Tour Operators
AI vouchering, supplier reconfirmations, day-of dispatch reminders - so ops doesn’t miss a single hand-off.
Corporate Travel
Auto-route approvals, draft policy-compliance explanations, generate GST invoices and reply to traveler queries instantly.
Gift Cards & Loyalty
Pattern-based fraud alerts, tier-up announcement drafts and personalised re-engagement nudges.
OTAs & Marketplaces
AI ranking, AI-drafted hotel descriptions, real-time chat and price-drop alerting at scale.
Travel API Partners
Embedded AI agents for partners building on top of adivaha APIs - same context, same approval guardrails.
FAQ
AI Automation questions.
Will AI take actions without human approval?
No. Anything that affects money, contracts or external customers requires human sign-off by default. You choose which categories of action are auto-approved (e.g. resending a voucher) and which always need review (e.g. processing a refund).
Which LLM does adivaha use?
We use frontier-class models (Claude, GPT) under the hood, with model selection per task (cheaper models for classification, top-tier for customer-facing replies). You can BYO API key if you have a preferred provider.
How does it handle sensitive customer data?
PII is redacted at the edge before reaching the LLM where possible, prompts and outputs are logged in your tenant only, and data is never used to train upstream models.
Can the booking assistant be embedded on my own site?
Yes - embed via JS widget, iframe, or call our API directly from your app. Branded, themed and trained on your inventory.
Ready when you are
Let’s wire AI into your travel business.
30-minute walkthrough on a sandbox tied to your real inventory. Live in 2 - 4 weeks.
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Deeper reading & related guides
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