Loyalty & Rewards

Loyalty & Rewards Engine for Travel and Retail

A flexible earn-and-burn points engine with tiers, expiry rules, campaigns and a built-in reward catalogue. adivaha Loyalty plugs into your B2C, B2B or corporate booking flow - customers earn on every transaction and redeem against gift cards, vouchers and travel.

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Trusted by 2,400+ travel & retail brands around the globe

amadeus
sabre
booking
expedia
razorpay
stripe

Mission driven. Members focused.

A complete loyalty platform

From defining how points are earned, to tier rules, to the catalogue customers redeem against - adivaha gives you all of it without a custom build.

Certified loyalty & rewards experts
15+ years powering travel programs

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We are always happy to power your rewards program

Want to lift repeat-bookings? Plug adivaha Loyalty into your booking flow and watch member spend, retention and visit frequency move in the right direction.

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Loyalty engine essentials

Everything you need, nothing custom

Six modules, one connected core - configure how points are earned, who they reward, and what members can redeem against.

Points Engine

Configurable earn, burn, expiry, freeze and rounding rules. Per-product, per-channel or per-customer-segment.

Tiers & Status

Silver, Gold, Platinum or your own - automatic upgrades and downgrades based on rolling spend or activity.

Earn Rules

Earn on bookings, signup, referrals, reviews, birthdays, milestones - define rules in plain English with limits and caps.

Reward Catalogue

Built-in catalogue of gift cards, vouchers, travel discounts and merchandise - customers browse, customers redeem.

Campaigns

Multiplier campaigns, double-points weekends, birthday boosters, win-back offers - schedule and target with a few clicks.

Analytics & Liability

Real-time outstanding-points liability, redemption rates, tier movement, customer LTV and program ROI.

By the numbers

The #1 loyalty platform for travel teams

Our loyalty engine helps you reach your goals through programs that actually move the metrics that matter - members, points issued, redemption rate and outstanding liability.

38,420Active members

2.1MPoints issued

86%Earn rate

$48KLiability tracked

Plugs into your booking flow

Earn-on-booking, redeem-anywhere

adivaha Loyalty isn’t a bolt-on. It’s wired into the same B2C, B2B and corporate booking platforms - so customers earn on every flight, hotel and package, and redeem against the catalogue without ever leaving your brand.

Earn on every productFlights, hotels, holidays, transfers, gift card purchases - all configurable per earn rule.
Burn against the catalogueGift cards, travel discounts, free upgrades, merchandise - your choice of redemption mix.
Tier-based perksFree upgrades, lounge access, priority support - perks unlock automatically by tier.
API + WebhooksPlug loyalty into your existing apps and systems - query balance, award points, redeem.

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FAQ

Loyalty software questions

Can I run a tiered program (Silver/Gold/Platinum)?

Yes. Define your tiers, the qualification rules (rolling spend or activity), perks per tier and downgrade behavior. The engine handles upgrades and downgrades automatically.

How do points expire?

Configurable per program - 12-month rolling, calendar-year, or by transaction. Customers see their next-to-expire balance in their wallet.

Can customers redeem against gift cards?

Yes. The reward catalogue includes brand gift cards (powered by adivaha Gift Cards) plus your own travel discounts, upgrades and merch.

Is there an API for our existing app or POS?

Yes - REST endpoints for balance, earn, burn, tier and webhooks for tier movement and redemption events.