Travel Tech

Let your customers compose their multi-city trip within few minutes.

The Trip Composer feature offers your customers a hassle-free way to plan their trip. By estimating an approximate budget and crafting an optimal itinerary, customers can seamlessly search for transportation and accommodation options with just one click. This streamlined process simplifies travel planning, allowing travelers to efficiently organize their trips while ensuring they stay within budget.

Overview

What Let your customers compose their multi-city trip within few minutes. means for your business

Let your customers compose their multi-city trip within few minutes. sits at the intersection of supplier connectivity, distribution and the operational tools your team actually uses every day. The Trip Composer feature offers your customers a hassle-free way to plan their trip. By estimating an approximate budget and crafting an optimal itinerary, customers can seamlessly search for transportation and accommodation options with just one click. This streamlined process simplifies travel planning, allowing travelers to efficiently organize their trips while ensuring they stay within budget.

adivaha® powers more than 2,400 travel brands across 120+ countries, with engineering teams in India and Europe and 200+ pre-integrated supplier connections. We are an Amadeus Global CAP Licence holder and ISO 9001:2015 certified. The platform you read about on this page sits inside the same connected core that powers booking engines, agent portals, mobile apps, gift cards, loyalty programs and AI automations across every product line we ship.

This page is part of adivaha®’s broader travel-tech catalogue covering flights, hotels, holiday packages, transfers, activities, gift cards, loyalty, corporate travel, mobile apps and AI automations. Customers typically start with one product and layer on the rest as they grow — everything sits on the same supplier pool, the same payment rails, the same customer wallet and the same audit log so adding a new module never means a re-platform.

The platform is built for the operational reality of travel — cancellations, refunds, credit shells, supplier reconfirmations, multi-currency settlement, GST on commission vs principal sales, ADM/ACM handling — all of it modelled as first-class concepts. Generic accounting tools and SaaS platforms weren’t built for these flows. We were. Customers tell us this is the single biggest reason their finance and operations teams stop fighting the platform and start using it.

Most adivaha® customers go from contract to first production booking in 2–3 weeks. The path is short because the hard parts are already done: supplier credentials are pre-provisioned, the booking flow is tested end-to-end, payment gateways are integrated, and the white-label theming sits behind a config flag. Your team focuses on the parts that are actually unique to your business — brand, audience, market positioning, supplier contracts — instead of rebuilding a booking engine from scratch.

Beyond the speed-to-launch advantage, customers stay on adivaha® because the platform compounds. Every supplier we add, every payment rail we wire in, every AI capability we ship lands automatically for everyone on the platform — not as a paid upgrade, not behind an enterprise tier. The roadmap moves the entire customer base forward together. That’s how a small agency in 2023 ends up with the same supplier coverage as a multi-country OTA in 2026 without ever touching the integration code themselves.

How we deliver it

How adivaha implements Let your customers compose their multi-city trip within few minutes.

The architecture, the integration approach and the operational model behind every production deployment.

1. Pre-integrated supplier layer

A 200+ supplier pool sits behind a single, normalised contract. Search results stream back from parallel calls so users see partial results immediately rather than waiting for the slowest provider. When a supplier ships a breaking change — an NDC update, a rate-plan reorganisation, a deprecated endpoint — we absorb it in our adapter layer so your code never has to.

2. White-label storefront & admin

Your domain, logo, colours and store-listing copy are wired in by our delivery team. The white-label storefront ships in 2–3 weeks for most customers. Custom UI work or unusual payment requirements may extend the timeline, but we’ll be upfront about exactly what changes the schedule.

3. Sub-agent & markup engine

Run a customer-facing site and a B2B agent portal from one platform with role-based access, separate fare displays for retail and trade, KYC for sub-agents, commission tiers and credit-shell management. Markups apply per supplier, per product, per agent, per market — with stacking rules and override priority.

4. Payments & settlement

Cards, UPI, wallets, BNPL and FX flow through the same checkout. adivaha Pay reconciles transactions automatically against bookings; one escrow covers every supplier so the customer payment, your markup and the supplier cost are tracked in a single ledger. UPI integration ships out of the box for Indian markets.

5. AI & automation

Conversational booking assistants, support auto-resolution, invoice generation and anomaly alerts run on top of adivaha AI. Every AI action that touches money, contracts or customers waits for human sign-off, and every action is logged with full audit trail. PII is redacted at the edge before reaching any LLM.

6. Mobile & APIs

Native mobile apps on iOS and Android share the same backend. Public REST APIs expose everything the storefront uses, with OpenAPI 3.1 specs, Postman collections, SDKs in five languages and HMAC-signed webhooks for booking and refund events.

In depth

Capabilities that compound over time

The features that look small on a demo but compound into real margin advantage when you’re running production traffic month after month.

01

Stable v1 contract

API contracts stay supported for at least 12 months after the next major version ships. Suppliers churn, regulations change, but your code keeps working.

Why it matters: Without this you’d be paying engineering or operations cost every month to do the same work manually — a hidden tax that grows with your booking volume. The platform absorbs that cost so your team doesn’t have to.

02

Per-key observability

Logs, traces, latency, error rates and rate-limit usage available per API key, per environment. No more guessing why a request failed yesterday.

Why it matters: This is the kind of feature most platforms charge as an enterprise add-on. It ships standard with adivaha® because it’s how a real travel business actually operates.

03

Sandbox first

Sandbox keys issued within 24 hours with realistic test data. Same code as production so what you build there works in production unchanged.

Why it matters: Customers who lean on this consistently outperform peers on conversion, supplier mix and reconciliation accuracy. The compounding shows up in margin within a quarter or two.

04

Multi-supplier failover

When one supplier goes down, results from the rest still show. No blank pages for your sellers, no lost conversions during a Sabre outage.

Why it matters: It’s built around an open contract, so you can extend it without waiting for a vendor release cycle. When your business shifts, the platform shifts with you.

05

Transparent pricing

No hidden fees, no surprise overage charges, no per-API-call billing that turns a quiet month into a budget conversation. Pricing is published.

Why it matters: The audit trail and rollback story make it safe to use even on money-affecting flows. Compliance teams love it; finance teams stop double-checking exports.

06

Human approval on AI

Every AI action that touches money, contracts or customers waits for human sign-off. Full audit trail of who approved what, when and why.

Why it matters: It scales linearly with traffic — no surprise re-architecture when you 10x volume. The same API call that works at 100 RPS works at 1000 RPS.

Outcomes

What adivaha customers ship in their first quarter

The most common goals customers hit in the first 90 days after going live - one platform, six measurable outcomes.

Faster time to first booking

Most customers process their first revenue-bearing booking within 2–3 weeks of contract signing. Pre-integrated suppliers and a 24-hour sandbox provisioning policy compress the timeline.

📉

Higher conversion on search

Sub-second median latency on multi-supplier search results means fewer abandoned carts. Smart caching keeps repeated queries fast, idempotent confirmations prevent duplicate-charge errors.

💰

Lower per-booking ops cost

Auto-vouchering, supplier reconfirmations, refund handling and reconciliation against payment gateway statements run automatically. Operations cost stops scaling linearly with booking volume.

🥇

Improved supplier mix

When inventory from one supplier underperforms, the platform routes more searches to the others. Smart routing surfaces in your margin within the first quarter.

🌍

Faster geographic expansion

Multi-currency, multi-language and multi-tax-regime support means a new market launch is a config change, not a re-platform. Many customers expand to 3+ countries within their first year.

💬

Better customer support throughput

AI-assisted support automation handles tier-1 tickets and routes the rest with full booking context to your team. Average resolution time drops; agent-per-ticket cost drops with it.

Phased delivery

Five phases from contract to compounding revenue

A clear hand-off model so your team knows exactly what happens at every phase — no surprise dependencies, no vendor-side mystery work.

  1. 01
    Phase 1 · Discovery

    We map your existing flows, supplier preferences, payment requirements and target markets. The output is a scoped delivery plan with explicit timelines, deliverables and ownership boundaries between your team and ours.

  2. 02
    Phase 2 · Provisioning

    Sandbox keys, API documentation access, supplier credential requests and payment gateway onboarding all kick off in parallel. Your engineering team can start building integrations immediately.

  3. 03
    Phase 3 · Configuration

    Branding, UI customisation, currency setup, tax rules, markup rules, agent tiers and policy enforcement get wired in. Most of the customer-visible work lands here.

  4. 04
    Phase 4 · Validation

    End-to-end testing on real supplier sandboxes, payment flow validation, edge-case handling and a controlled soft launch. We catch the issues that only show up under real traffic.

  5. 05
    Phase 5 · Live operations

    Full launch, dedicated success-manager access for 30 days, then standard support. New APIs, AI capabilities and supplier integrations land automatically as we ship them — no migration projects.

Supplier reality

Supplier fragmentation is the silent tax on most travel businesses

Every airline, hotel chain, bedbank and aggregator has its own contract format, response shape and breaking-change cadence. That’s a problem you don’t want to solve twice.

Travel distribution is one of the most fragmented technical landscapes in commerce. There are dozens of GDS systems, hundreds of NDC-enabled airlines, thousands of hotel bedbanks and direct-connect partners, and each one ships its own data shape, error envelope and authentication model. Building against any single one is manageable. Building against twenty of them in parallel, while keeping a normalised search response on your storefront, becomes a continuous engineering burden.

And the burden never ends. Suppliers ship breaking changes regularly. Rate-plan structures get reorganised. Endpoints get deprecated. Authentication schemes migrate. Each change requires a coordinated update across your search, hold, ticketing, voucher and reconciliation flows. Without a dedicated team, this work piles up as silent technical debt — visible only when a supplier outage causes a missed conversion or a refund miscalculation triggers a customer dispute.

The cost compounds in another way too. Even when individual supplier integrations work, the user-facing experience suffers when each supplier returns slightly different room categories, slightly different cancellation policies, slightly different fare-rule wording. Customers get confused. Conversion drops. Support tickets pile up. Your team spends time normalising data across suppliers instead of building features that actually move revenue.

adivaha® absorbs the supplier fragmentation problem at the platform level. Every integration sits behind a unified contract with normalised room types, cancellation rules, fare families and error envelopes. When a supplier ships a breaking change, our adapter layer handles it — your code never breaks. When a new supplier becomes available, all our customers get access on the same day. This is what fifteen years of focused engineering on the supplier-abstraction problem looks like in production.

Product mixes

Three common product mixes for new launches

Where customers focus their first 90 days — the mix that matches your existing audience and supplier relationships usually wins.

Flights-led

Start with flight search and ticketing. GDS, NDC and LCC content unified. Add hotels and packages once flight volume justifies the supplier overhead. Common for OTAs targeting business travelers.

🏠

Hotels-led

Open with hotel inventory aggregation across API bedbanks plus your own contracted properties. Add transfers and activities to lift average order value. Common for DMCs and inbound tour operators.

🎁

Loyalty-led

Launch a gift card or loyalty program first to build a wallet-attached customer base, then layer travel products as customers come back to redeem. Common for retail brands moving into travel adjacencies.

Your starting mix isn’t a one-way door. Customers commonly start flight-led and add hotels in the second quarter. Hotel-led customers add transfers and activities to lift basket size. Loyalty-led customers eventually become full multi-product OTAs. The platform handles the expansion path without re-platforming.

Trust & credentials

Backed by the certifications enterprises require

The platform sits on a foundation of independent certifications and partnership credentials — the kind that show up on procurement checklists at mid-cap and enterprise customers.

adivaha® is an Amadeus Global CAP Licence holder, the highest tier of integration partnership Amadeus offers. That gives us direct PCC provisioning rights, full API coverage including NDC, and the ability to onboard your IATA agency to fresh Amadeus content rather than waiting through a consolidator. We’re recognised as an integration partner across all the major distribution stacks — Amadeus, Sabre, Travelport, Hotelbeds, Expedia and many more.

On the quality and security side, the platform is ISO 9001:2015 certified for quality management of platform development and customer delivery, follows OWASP guidelines for application-level security, and runs third-party penetration tests annually. Customer data is isolated per tenant with strong row-level security at the database. Payment data flows through PCI-compliant tokenization layers, never touching our infrastructure in raw form. Webhook payloads are HMAC-signed so receivers can verify authenticity.

On the operational side, we commit to a 99.9% monthly uptime SLA for paid plans, with credit-back guarantees on enterprise contracts. Our support response times are SLA-backed for paid plans and Slack-channel access is included for enterprise customers. The platform processes over 50 million API calls per month at sub-second median latency, with the metrics observable per API key in your dashboard.

Customer experience

Five reasons our renewal rate stays above 95%

The cumulative result of how we run the company — not any single feature, but the working principles that compound across every customer interaction.

1. Direct access to engineering, not a wall of tier-1 support. For paid plans, when something breaks the message reaches the engineer who can actually fix it — not a script-reading triage layer. Our engineers rotate through customer-facing tickets so they see the consequences of their design choices.

2. No surprise pricing, ever. Plans and prices are published on the website. Sandbox is free. There are no per-API-call charges, no overage fees that arrive after a quiet month, no enterprise-tier-only features. What you see at evaluation is what you pay at scale.

3. Released features ship to everyone, not just enterprise. New supplier integrations, new payment rails, new AI capabilities — everything we ship lands automatically for every customer on the platform. The Starter customer in 2023 ends up with the same supplier coverage as the multi-country OTA in 2026.

4. Roadmap shaped by customers, not by sales pressure. We publish detailed release notes for every platform update. We host quarterly product webinars open to all customers. We run a private partner forum where customers share configurations. Customer requests demonstrably shape what gets built next.

5. Clear when something breaks, fast when something needs fixing. Status pages, post-mortem reports for any incident affecting paid plans, and a credit-back uptime SLA. When something breaks — and at the scale we operate, things occasionally do — the customer doesn’t need a defensive response. They need a fast fix and a clear explanation.

Itinerary builder

Why generic OTAs fail at multi-day, multi-city trips

A direct flight from Delhi to Dubai is easy - any OTA handles it. But "10-day Europe tour: London 3 nights + Paris 3 nights + Rome 4 nights with intercity transfers and 2 day-tours per city" is a different beast. Most OTAs simply can't price or sell this.

Trip Composer is built for that. It stitches multi-stop trips with live availability across flights, hotels, transfers and activities - and outputs a polished, brand-aligned itinerary PDF the customer can review and book in one click.

Capabilities

Build complex trips like a pro

📍

Drag-and-Drop Builder

Add/remove cities, change order, swap dates - pricing recalculates in real time.

💵

Budget Estimation

Customers tell you their budget; the composer suggests trip shapes that fit.

📝

Day-Wise Itinerary

Hour-by-hour day plans with hotels, meals, tours and transfers slotted in.

📂

Brand-Aligned PDFs

Auto-generated itinerary PDFs with your logo, colors, fonts and policies.

🔒

Single-Click Booking

Customers approve, pay once and the composer books every component.

🤖

AI Suggestions

Optional AI suggests destinations, durations and add-ons based on customer preferences.

Built for sales teams

A weapon for your travel sales team

Sales teams spend hours building quotes in Excel and sending PDF itineraries by email. Trip Composer cuts that to minutes - and makes the quote interactive and bookable.

  • Build a 10-day, 3-city quote in 5 minutes
  • Send an interactive itinerary link, not a static PDF
  • Customer can swap hotels or add tours and the price recalculates
  • One-click booking turns the quote into a confirmed trip
  • Track quote-to-conversion rate per agent

Pair with

Why itinerary building is hard

The combinatorial complexity of multi-city travel

Building a single-leg trip is trivial - flight from A to B, hotel at B, done. Building a multi-city trip explodes in complexity. A 10-day Europe tour with 3 cities means choosing the right entry city (London? Paris? Rome?), choosing the right inter-city transport (train? short-haul flight? rental car?), choosing departure timing for each leg, balancing time in each city against jet lag and travel-day exhaustion, choosing hotels that are walkable to attractions but close to transport hubs, fitting in day tours that don't conflict with check-in / check-out times, and pricing all of it together with package savings vs component sales.

A travel agent handling this in Excel typically takes 2-4 hours per quote. With Trip Composer, the same quote takes 5-15 minutes. The key is the platform handling the combinatorics: when the agent picks "London 3 nights", the system suggests inter-city options (train to Paris vs flight) with comparative pricing and travel-time. When the agent picks "Eurostar London-Paris", the system pre-populates a Paris hotel near Gare du Nord. When the agent adds a "Louvre tour", the system suggests timing it on Day 5 morning to avoid the Eurostar travel day. Each suggestion is grounded in real supplier data, not generic recommendations.

For DMCs (Destination Management Companies) running inbound tour operations, Trip Composer becomes the core sales tool. A DMC in Bali handles enquiries from agents in Australia, Europe and Asia for 5-15 day Bali trips. Each enquiry has different durations, group sizes, hotel preferences, activity levels and budgets. Trip Composer lets the DMC sales team produce quotes 5-10x faster, while standardising the brand-aligned PDF output across the team. The cumulative effect: same DMC team handles 3-5x more enquiries per month with same headcount.

For outbound tour operators (e.g., a Mumbai-based agency selling Europe tours to Indian customers), Trip Composer combines flight + visa + hotel + transfer + tours + insurance into a single bookable package. Customers approve once, pay once, and every component books simultaneously. No more "approved the flight, hotel went up by 15%, customer cancels" disasters that plague manual quote workflows.

AI suggestions amplify the value further. The platform learns from past successful quotes - which hotel chains book better in which destinations, which tour combinations have higher upsell rates, which itinerary structures (3-3-4 split vs 2-3-5 split for 10 days) close more often. New agents on the team benefit from this institutional knowledge baked into the AI, accelerating their ramp time from months to weeks.

Multi-product packaging

How Trip Composer changes travel-agency revenue

The biggest shift Trip Composer creates isn't productivity (faster quotes) but revenue mix. Without Trip Composer, agents tend to book what they're comfortable with - usually flights and hotels - because tours, transfers and insurance are awkward to add to manual quotes. With Trip Composer making multi-product packaging frictionless, the agent's typical booking expands from "flight + hotel" ($800 commission) to "flight + hotel + 3 tours + transfers + insurance" ($1400 commission). Same customer, same effort, +75% revenue.

The platform also unlocks dynamic packaging - the ability to bundle inventory across categories with bundled pricing that's lower than the sum of components but higher than any single component's margin. A flight at $600 retail + hotel at $400 retail + 3 tours at $200 retail = $1200 retail (8-10% commission). The same components packaged at $1100 (8% bundle discount) = customer happy, agency margin 12-15% on the bundle vs 8-10% on components separately. Win-win.

For B2B sub-agent networks running on adivaha's B2B portal, Trip Composer becomes the sub-agent's sales tool. Master agency loads contracted hotel rates, tour rates, transfer rates; sub-agents build packages on top with their own mark-ups visible only to them. End customer sees a single all-in price; sub-agent earns the visible mark-up plus base commission from the master agency.

Trip-composer business impact

Average uplift across travel agencies running Trip Composer for 90+ days.

80%Faster quote build time
+75%Revenue per booking via multi-product packaging
3-5xQuotes per agent per day
8-12%Bundle margin uplift vs component sales
FAQs

Frequently asked questions

More questions? See the full FAQ or contact us.

Who is Trip Composer for?

Travel agencies, DMCs (Destination Management Companies) and tour operators that build multi-day, multi-city packages for customers. Especially useful for inbound DMC operators (handling international agent enquiries) and outbound tour operators (selling international destinations to home-market customers).

Can customers self-build trips?

Yes - you can expose Trip Composer to customers as a self-service tool, agent-only as an internal sales tool, or hybrid (customer starts, agent finishes, customer approves). Most agencies find hybrid mode converts best - customer initiates with rough preferences, agent perfects and pitches.

What about pricing accuracy?

Pricing is real-time from connected supplier APIs - the same inventory that powers your booking engine. No stale rates, no surprises at booking. Quote validity windows configurable (typically 24-72 hours).

Can I customise the PDF output?

Yes - logo, colors, fonts, layout, marketing copy and policies are all configurable. We also offer fully custom PDF designs for enterprise clients with brand-design support.

Does it support group bookings?

Yes - per-pax pricing tiers, group caps, group discounts, named-pax confirmation and group-specific PDFs. Group-specific cancellation policies and payment-schedule support (e.g., 30% deposit at booking, 70% balance 30 days before travel).

How does AI suggestion work?

Trained on past successful quotes from your account. The AI suggests hotel options based on destination + budget + traveller profile, suggests tour combinations that fit time available, suggests itinerary timing optimisations. Agent reviews and overrides as needed.

What about visa-handling for international packages?

Visa-requirement detection per destination + nationality combination, document checklists per destination, integration with visa-processing partners (VFS Global, BLS International) for visa-application workflow.

Can I bundle insurance into packages?

Yes - travel insurance integration with major providers (TATA AIG, ICICI Lombard, Bharti AXA, Allianz Travel, World Nomads, AXA Schengen) with auto-quoted premiums based on destination, duration, traveller age and trip cost.

How are commissions handled in B2B mode?

Master agency configures supplier rates and base commissions; sub-agents add their visible mark-up. End customer sees one all-in price. Sub-agent dashboard shows breakdown of base commission + visible mark-up = total earnings per package.

What about multi-currency handling?

Customer sees package in their preferred currency (USD, EUR, GBP, AED, INR, SGD, AUD etc.) with daily FX rates. Agency books supplier components in their respective currencies; FX margin tracking automatic.