Can AI prepare a first holiday proposal from a customer’s enquiry for my team to review?

Yes, AI can help prepare a first holiday proposal from the details a customer provides. It can organise information such as the destination, travel dates, number of travellers, preferred type of stay and special requests, then use the available travel products to create a draft for your team.

The proposal can give your staff a useful starting point instead of making them search and arrange everything from the beginning. However, the result will depend on how complete the enquiry is, which suppliers are connected and what information their services provide. AI may not understand an unusual request correctly, and it should not promise availability, booking conditions or anything else that has not been confirmed by the supplier.

Your team should review every proposal before it reaches the customer. They can check that the suggested trip suits the customer, remove unsuitable options, add their own advice and confirm the latest availability and conditions. This keeps your staff in control while reducing time spent on routine preparation.

Ask whether proposal drafting is included in your plan, which travel products it can use and what checks your team must complete before sending the result.