Can each agent in my network see only their own customers and bookings?

Yes, a B2B travel portal can usually give each agent a separate login and limit what they can see. An agent can work with their own customers, searches, quotations and bookings without being able to open the records belonging to another agent in your network.

You can normally give different access to different people. Your main team may need a wider view so they can support agents, check bookings and manage changes, while individual agents only need access to their own work. If an agency has several staff members, access may also be arranged so its manager can see the work handled by that agency team.

The exact controls depend on the portal, the plan and how user roles are set up. Some connected supplier services may also show information in their own way, so it is important to confirm which details can be restricted. Access rules should be tested carefully before agents start using the portal, especially for customer details and financial information.

Ask your travel technology provider to show you the available user roles, then check what an agent, an agency manager and your own team can each view and change.