Can employees save their preferred airlines, seats and loyalty details for future business trips?

Yes, employees can usually keep their travel preferences and loyalty details in their traveller profile, so they do not have to enter the same information for every business trip. This can include a preferred airline, seating choice, meal preference and membership details for supported travel providers.

The booking portal can use this saved information when an employee searches for or books a trip. Some preferences may be added to the booking automatically, while others may only be shown as a request. The final result depends on the airline, hotel or other supplier, because not every provider accepts every preference or confirms it in advance.

Access to these profiles can normally be controlled so that employees manage their own details and authorised travel staff can help when needed. The company should also decide which personal information it wants to collect and how long it should be kept. The exact controls available may depend on the portal setup and plan.

Before switching this on, check which profile details your chosen suppliers accept and decide who in the company should be allowed to view or update them.