Can I give my corporate clients their own login so they can see all their company's travel spend in one place?
White Label SolutionsCan I give my corporate clients their own login so they can see all their company's travel spend in one place?
Can I give my corporate clients their own login so they can see all their company's travel spend in one place?
Yes, corporate clients can usually be given their own login area where they see the bookings made by their staff and what those trips have cost. This is one of the main reasons companies move their travel to an agency with a proper booking portal. Instead of asking you for a statement every time their finance team wants a number, they sign in and look at their own activity whenever they want. You decide what each company can see, so one client never sees another client's travel.
What appears inside that login depends on how you set the account up. Most agencies show the list of confirmed bookings, who travelled, the dates, the booking reference and the amount charged to the company. If you have asked your corporate travellers to record a department, a cost centre or a project when they book, that information can be shown too, which is what makes the spend view useful rather than just a list of trips. If nobody is entering that detail at the time of booking, the system cannot invent it later, so the quality of the reporting depends on the rules you put in place at the start.
Be honest with your client about what is included. Travel booked outside your portal, for example a hotel a staff member paid for personally or a flight bought direct from an airline website, will not appear unless somebody enters it manually. Some clients want their whole travel picture in one screen, and that only happens if all their bookings genuinely come through you.
Before you offer this to a corporate client, decide which fields you want their travellers to fill in when booking and agree with their finance team what they need to see, then set the login up around that.