Can I load the special rates a company has already agreed with an airline or hotel chain into their booking screen?
General QuestionsCan I load the special rates a company has already agreed with an airline or hotel chain into their booking screen?
Can I load the special rates a company has already agreed with an airline or hotel chain into their booking screen?
Yes, in most cases you can load the special rates a company has already agreed with an airline or a hotel chain and show them on that company's own booking screen. Once they are set up, the people from that company see their own negotiated price sitting alongside the normal public fares, so they are not forced to book something dearer just because the deal was signed outside your system.
How this is done depends on where the rate lives. Some airlines and hotel groups let a negotiated deal be attached to a code on the company's profile, and when that code is passed through with the search, the supplier sends back the agreed price on its own. Others do not expose the deal through the connection at all, and in that case the rate has to be loaded by hand as a contracted product, or handled as a fare your team quotes and confirms offline before it goes into the booking record.
Be prepared for a few limits. A negotiated deal usually comes with its own conditions on routes, room types, length of stay and cancellation, and those conditions still belong to the airline or the hotel, not to you. Whether the code can be passed at all depends on the supplier and on the connection you are using, and some deals only apply once the company has hit a level of business they agreed to.
The best next step is to collect the actual agreement paperwork from the company, check with each supplier whether the deal can be passed through the connection or has to be loaded manually, and test one search for each before you tell the client the rate is live.