Can I make agents add funds to their balance before they confirm bookings?

Yes, a B2B travel portal can let agents add funds to their balance before they confirm bookings. When an agent makes a booking, the amount can be taken from the available balance, helping you control how much credit is being used across your network.

You can normally decide whether an agent must pay in advance or may book against an approved credit allowance. Your team can also review balance additions before making them available when payment is received outside the portal. The exact options depend on the payment method, the portal plan and how your business manages agent credit.

A balance does not always mean that a supplier has received payment. Some suppliers charge at booking, while others collect later or apply separate cancellation terms. Currency conversion, payment charges and refunds may also affect what is returned to the agent balance. These rules depend on the supplier and the connected payment service.

Before using this setup, check whether your portal supports prepaid balances, manual approvals, credit allowances and refund adjustments, then agree clear payment and cancellation rules with every agent in your network.