Can i manage cancellation request manually?

Yes, you can manage cancellation requests manually through the admin dashboard of your travel portal. When a customer requests a cancellation, you can access their booking details through the admin panel, verify the cancellation policy associated with the booking, and then process the cancellation manually. This may involve initiating refunds, updating booking statuses, and communicating with the customer regarding the cancellation process.

It's important to ensure that you follow the cancellation policies set by the suppliers or service providers to avoid any penalties or issues. By managing cancellation requests manually, you have more control over the process and can provide personalized assistance to customers based on their specific circumstances.

If you encounter any challenges or need assistance with managing cancellation requests on your travel portal, feel free to reach out to the support team for guidance and support.

For more information or assistance, you can visit our contact page at: Contact Us