Can I see how well each member of my sales team is doing without asking them for numbers?

Yes. Most booking and back office systems tag every enquiry and every booking with the person who owns it, so your reports can be broken down by staff member instead of showing one single total for the whole agency. For any date range you choose, you can normally see how many enquiries a person received, how many of those turned into confirmed bookings, and what those bookings were worth.

How true the picture is depends on how carefully the work is recorded. If enquiries come in by phone or land in someone's personal inbox and never get entered, that person will look quieter than they really are. The same happens when one person opens a booking and someone else finishes it, because the report credits whoever the system holds as the owner. Agreeing simple rules about who owns an enquiry, and keeping everything inside the system, matters more than the report itself.

You can usually go further than plain totals and look at the share of enquiries each person converts, how quickly they reply, and which destinations or products they sell best. That often explains a gap in results far better than the sales figure on its own. Some plans include these breakdowns as standard and others treat them as an extra, and a few of them depend on your team using the CRM properly, so it is worth checking what your own setup actually covers.

Before you use any of these numbers for targets or commission, run the report for a month you already know well and see whether it matches what really happened in the office.