When I connect a new supplier to my booking system, how long does it take before my customers can actually book through them?
It depends on the supplier and what they offer. Some suppliers connect quickly because they use standard APIs that plug in smoothly, while others need custom work because their systems are older or work differently. Once the technical connection is done, we still need to test everything to make sure prices are correct, availability updates properly, and bookings go through without errors. This testing phase can take anywhere from a few days to a couple of weeks depending on how complex the supplier's setup is.
The speed also depends on what you want to sell from them. If you just want to add their flights or basic hotel rooms, that is usually faster than connecting something like a tour operator with complicated itineraries and custom pricing rules. Some suppliers also have their own requirements, like needing approval from their team before they turn on live bookings, which can add extra time.
Once everything is live, there is always a chance something does not work perfectly at first. A price might calculate wrong, or a booking confirmation might come through in an unexpected format. These issues usually get spotted quickly when real customers start booking, and our team fixes them right away. The best approach is to ask your supplier contact for a realistic timeline and let us know what you need so we can give you a clear picture of how long it will take in your specific case.
