End-to-end help with your IATA accreditation - eligibility review, documentation prep, financial guarantees, BSP/ARC setup, NDC certification and ongoing compliance. We have guided 500+ agencies through the IATA process across India, Middle East, EU, Africa and Asia-Pacific - and our travel-tech platform plugs in the day you're live.
IATA Certificate Assistance for travel agencies sits at the intersection of supplier connectivity, distribution and the operational tools your team actually uses every day. End-to-end help with your IATA accreditation - eligibility review, documentation prep, financial guarantees, BSP/ARC setup, NDC certification and ongoing compliance. We have guided 500+ agencies through the IATA process across India, Middle East, EU, Africa and Asia-Pacific - and our travel-tech platform plugs in the day you're live.
adivaha® powers more than 2,400 travel brands across 120+ countries, with engineering teams in India and Europe and 200+ pre-integrated supplier connections. We are an Amadeus Global CAP Licence holder and ISO 9001:2015 certified. The platform you read about on this page sits inside the same connected core that powers booking engines, agent portals, mobile apps, gift cards, loyalty programs and AI automations across every product line we ship.
This page is part of adivaha®’s broader travel-tech catalogue covering flights, hotels, holiday packages, transfers, activities, gift cards, loyalty, corporate travel, mobile apps and AI automations. Customers typically start with one product and layer on the rest as they grow - everything sits on the same supplier pool, the same payment rails, the same customer wallet and the same audit log so adding a new module never means a re-platform.
The platform is built for the operational reality of travel - cancellations, refunds, credit shells, supplier reconfirmations, multi-currency settlement, GST on commission vs principal sales, ADM/ACM handling - all of it modelled as first-class concepts. Generic accounting tools and SaaS platforms weren’t built for these flows. We were. Customers tell us this is the single biggest reason their finance and operations teams stop fighting the platform and start using it.
Most adivaha® customers go from contract to first production booking in 2-3 weeks. The path is short because the hard parts are already done: supplier credentials are pre-provisioned, the booking flow is tested end-to-end, payment gateways are integrated, and the white-label theming sits behind a config flag. Your team focuses on the parts that are actually unique to your business - brand, audience, market positioning, supplier contracts - instead of rebuilding a booking engine from scratch.
Beyond the speed-to-launch advantage, customers stay on adivaha® because the platform compounds. Every supplier we add, every payment rail we wire in, every AI capability we ship lands automatically for everyone on the platform - not as a paid upgrade, not behind an enterprise tier. The roadmap moves the entire customer base forward together. That’s how a small agency in 2023 ends up with the same supplier coverage as a multi-country OTA in 2026 without ever touching the integration code themselves.
The architecture, the integration approach and the operational model behind every production deployment.
A 200+ supplier pool sits behind a single, normalised contract. Search results stream back from parallel calls so users see partial results immediately rather than waiting for the slowest provider. When a supplier ships a breaking change - an NDC update, a rate-plan reorganisation, a deprecated endpoint - we absorb it in our adapter layer so your code never has to.
Your domain, logo, colours and store-listing copy are wired in by our delivery team. The white-label storefront ships in 2-3 weeks for most customers. Custom UI work or unusual payment requirements may extend the timeline, but we’ll be upfront about exactly what changes the schedule.
Run a customer-facing site and a B2B agent portal from one platform with role-based access, separate fare displays for retail and trade, KYC for sub-agents, commission tiers and credit-shell management. Markups apply per supplier, per product, per agent, per market - with stacking rules and override priority.
Cards, UPI, wallets, BNPL and FX flow through the same checkout. adivaha Pay reconciles transactions automatically against bookings; one escrow covers every supplier so the customer payment, your markup and the supplier cost are tracked in a single ledger. UPI integration ships out of the box for Indian markets.
Conversational booking assistants, support auto-resolution, invoice generation and anomaly alerts run on top of adivaha AI. Every AI action that touches money, contracts or customers waits for human sign-off, and every action is logged with full audit trail. PII is redacted at the edge before reaching any LLM.
Native mobile apps on iOS and Android share the same backend. Public REST APIs expose everything the storefront uses, with OpenAPI 3.1 specs, Postman collections, SDKs in five languages and HMAC-signed webhooks for booking and refund events.
The features that look small on a demo but compound into real margin advantage when you’re running production traffic month after month.
API contracts stay supported for at least 12 months after the next major version ships. Suppliers churn, regulations change, but your code keeps working.
Why it matters: Without this you’d be paying engineering or operations cost every month to do the same work manually - a hidden tax that grows with your booking volume. The platform absorbs that cost so your team doesn’t have to.
Logs, traces, latency, error rates and rate-limit usage available per API key, per environment. No more guessing why a request failed yesterday.
Why it matters: This is the kind of feature most platforms charge as an enterprise add-on. It ships standard with adivaha® because it’s how a real travel business actually operates.
Sandbox keys issued within 24 hours with realistic test data. Same code as production so what you build there works in production unchanged.
Why it matters: Customers who lean on this consistently outperform peers on conversion, supplier mix and reconciliation accuracy. The compounding shows up in margin within a quarter or two.
When one supplier goes down, results from the rest still show. No blank pages for your sellers, no lost conversions during a Sabre outage.
Why it matters: It’s built around an open contract, so you can extend it without waiting for a vendor release cycle. When your business shifts, the platform shifts with you.
No hidden fees, no surprise overage charges, no per-API-call billing that turns a quiet month into a budget conversation. Pricing is published.
Why it matters: The audit trail and rollback story make it safe to use even on money-affecting flows. Compliance teams love it; finance teams stop double-checking exports.
Every AI action that touches money, contracts or customers waits for human sign-off. Full audit trail of who approved what, when and why.
Why it matters: It scales linearly with traffic - no surprise re-architecture when you 10x volume. The same API call that works at 100 RPS works at 1000 RPS.
Specialist coverage for the verticals where adivaha customers operate today, from inbound DMCs to corporate self-booking tools.
GDS, NDC and LCC content unified into one normalised search response. Sub-second median latency, smart caching and parallel calls so the slowest supplier doesn’t bottleneck checkout.
Aggregate API hotel inventory with your contracted properties through the mapping engine. Duplicates collapse, cheapest rate wins, your markups apply automatically.
Airport, intercity and chauffeur transfers with vehicle/driver allocation and a live ops console for day-of dispatch. Bookable inline with hotel or flight reservations.
Curated tours, attractions, day trips and tickets with QR voucher fulfilment. Sell standalone or bundled into dynamic packages.
Earn-and-burn points engine with tiers, expiry rules, multiplier campaigns and a built-in reward catalogue across travel and retail.
Native iOS and Android apps with biometric login, Apple/Google Pay, push notifications and offline itineraries. One backend powers web and mobile.
A clear hand-off model so your team knows exactly what happens at every phase - no surprise dependencies, no vendor-side mystery work.
We map your existing flows, supplier preferences, payment requirements and target markets. The output is a scoped delivery plan with explicit timelines, deliverables and ownership boundaries between your team and ours.
Sandbox keys, API documentation access, supplier credential requests and payment gateway onboarding all kick off in parallel. Your engineering team can start building integrations immediately.
Branding, UI customisation, currency setup, tax rules, markup rules, agent tiers and policy enforcement get wired in. Most of the customer-visible work lands here.
End-to-end testing on real supplier sandboxes, payment flow validation, edge-case handling and a controlled soft launch. We catch the issues that only show up under real traffic.
Full launch, dedicated success-manager access for 30 days, then standard support. New APIs, AI capabilities and supplier integrations land automatically as we ship them - no migration projects.
Building it yourself looks cheaper on Day 1 and starts looking expensive by Quarter 3. Here’s why almost every team eventually moves to a platform.
The seductive part of building your own travel platform is that the initial scope feels containable. You need flight search, hotel search, a checkout flow and a booking confirmation page. Estimate three engineers for six months and you have an MVP. The trap is that the MVP isn’t the expensive part. The expensive part is the next eighteen months of maintaining supplier connections, handling regulatory changes, supporting refunds and cancellations across edge cases, and answering customer questions about why their voucher hasn’t arrived.
Travel-tech operations cost scales linearly with booking volume on a homegrown stack. Every new supplier is an integration project. Every regulatory change in a new market is a code release. Every booking edge case eventually becomes a finance reconciliation ticket. Your engineering team becomes a maintenance team. Your roadmap stops being about competitive features and starts being about keeping the lights on. Six quarters in, the calculation that made build-it-yourself look attractive has completely flipped.
A purpose-built platform changes the calculation by socialising those operational costs across hundreds of customers. The supplier integration we did last year benefits every customer who needs that supplier this year. The regulatory patch we shipped to handle a new tax regime applies to every customer in that market. The fraud rule we tuned based on patterns across 50 million API calls is available to every customer the day we ship it. None of that is true on a homegrown stack.
adivaha® runs the platform as a continuously improving asset on behalf of our customers. Releases land monthly. Supplier coverage grows quarterly. Compliance updates ship as soon as the regulator publishes them. Your team focuses on the parts of your business that are actually unique to your customers - brand, audience, market positioning, supplier negotiations - rather than the parts that look the same as every other travel business’s plumbing.
Where customers focus their first 90 days - the mix that matches your existing audience and supplier relationships usually wins.
Start with flight search and ticketing. GDS, NDC and LCC content unified. Add hotels and packages once flight volume justifies the supplier overhead. Common for OTAs targeting business travelers.
Open with hotel inventory aggregation across API bedbanks plus your own contracted properties. Add transfers and activities to lift average order value. Common for DMCs and inbound tour operators.
Launch a gift card or loyalty program first to build a wallet-attached customer base, then layer travel products as customers come back to redeem. Common for retail brands moving into travel adjacencies.
Your starting mix isn’t a one-way door. Customers commonly start flight-led and add hotels in the second quarter. Hotel-led customers add transfers and activities to lift basket size. Loyalty-led customers eventually become full multi-product OTAs. The platform handles the expansion path without re-platforming.
The platform sits on a foundation of independent certifications and partnership credentials - the kind that show up on procurement checklists at mid-cap and enterprise customers.
adivaha® is an Amadeus Global CAP Licence holder, the highest tier of integration partnership Amadeus offers. That gives us direct PCC provisioning rights, full API coverage including NDC, and the ability to onboard your IATA agency to fresh Amadeus content rather than waiting through a consolidator. We’re recognised as an integration partner across all the major distribution stacks - Amadeus, Sabre, Travelport, Hotelbeds, Expedia and many more.
On the quality and security side, the platform is ISO 9001:2015 certified for quality management of platform development and customer delivery, follows OWASP guidelines for application-level security, and runs third-party penetration tests annually. Customer data is isolated per tenant with strong row-level security at the database. Payment data flows through PCI-compliant tokenization layers, never touching our infrastructure in raw form. Webhook payloads are HMAC-signed so receivers can verify authenticity.
On the operational side, we commit to a 99.9% monthly uptime SLA for paid plans, with credit-back guarantees on enterprise contracts. Our support response times are SLA-backed for paid plans and Slack-channel access is included for enterprise customers. The platform processes over 50 million API calls per month at sub-second median latency, with the metrics observable per API key in your dashboard.
The reasons customers consistently cite when we ask why they picked us over the alternatives.
1. Travel-specific by design, not retrofitted. Generic SaaS doesn’t know what an ADM is or how a credit shell works. We’ve been building exclusively for travel for fifteen years, and the platform reflects that - ticketing, refunds, reconfirmations, supplier statements, multi-currency settlements, GST handling are all first-class concepts, not afterthoughts patched on top of an e-commerce engine.
2. Stable contracts, evolving features. Our API versions stay supported for at least 12 months after the next major version ships. Suppliers churn, regulations change, but your code keeps working. Non-breaking improvements land in your current version with release notes - no surprise upgrades, no “you must migrate by next quarter” emails.
3. One backend, every surface. The same engine across web, mobile app, agent portal and partner APIs. Same login, same wallet, same loyalty balance, same support thread. Customers move freely across surfaces and your team works in one place - no parallel inventory to maintain, no silos to bridge.
4. Live in days, not months. Most launches ship in 2-3 weeks. We’ve made the slow parts fast through repeatable templates, pre-integrated suppliers and a 24-hour sandbox provisioning policy. Speed-to-launch isn’t marketing - it’s a competitive advantage that lets you test markets, validate ideas and capture seasonal demand windows that slower competitors miss.
5. Transparent pricing, no surprises. Pricing is published on the site. Sandboxes are free. The move from sandbox to production is a permission flip rather than a contract negotiation. We don’t play games with hidden fees, surprise overage charges or per-API-call billing.
IATA accreditation gives a travel agency the right to issue airline tickets directly through BSP (Billing and Settlement Plan), with significantly better commercial terms than reselling through consolidators. It's the difference between margin-thin reselling at 1-2% and proper agency economics with 5-9% commission, segment fees, productivity bonuses and direct airline contracts.
IATA accreditation also opens doors that don't exist otherwise: direct airline tour-operator contracts, group fares, FIT net rates, override commissions, marketing development funds, NDC-direct rate access and inclusion in airline preferred-agency programmes. It is, simply, the credential that distinguishes a real travel agency from a referral site.
But the application process is complex: financial guarantees (bank guarantee or insurance bond), premises checks, qualified-staff requirements, BSP setup, ARC compliance for the US, NDC certification for direct-connect access, monthly BSP reporting and ongoing financial review obligations. Many agencies stall, get rejected or waste 6+ months because of paperwork issues that are entirely avoidable. We've seen the failure modes - and we get agencies through cleanly the first time.
We assess your agency's readiness against IATA requirements and flag every gap before you submit.
Help compiling all required documents - financials, premises proof, staff qualifications, business registration, KYC.
Guidance on bank guarantee or insurance bond - amounts, providers and structuring per region.
BSP application, plate (HOT) setup, ticketing certification, FOC test ticket and your first live issue.
ARC (Airlines Reporting Corporation) accreditation help for US-based agencies including IAR setup.
TIDS (Travel Industry Designator Service) numbers for non-IATA agencies wanting hotel commissions.
Monthly BSP returns, financial reviews, annual renewals, premises inspections and audit support.
IATA NDC Level 3/4 certification for agencies wanting direct-connect access to airline NDC APIs.
IATA Default Insurance Programme (DIP) and EasyPay setup for reduced bank guarantee.
IATA accreditation is the gold standard for ticketing agencies, but it's not for everyone. Here's how to decide.
We map your agency status against IATA requirements (financial, staff, premises, business plan) and identify gaps - usually within 5 working days.
We help compile financials (audited statements, projections), premises certificates (rent, utilities, photos), staff CVs (with qualifications), business proofs (registration, licences) and KYC packs.
Submit through the IATA Customer Portal with us reviewing every form before you click send. Includes financial-guarantee structuring with your bank.
Once accredited, we set up BSP plates, ticketing certification (FOC test), GDS connection (Amadeus / Sabre / Travelport) and your first live ticket issue.
IATA fees vary widely by region. Here's a real-world view of total cost (IATA fees + bank guarantee + consultancy) for typical accreditation.
Run multiple BSP plates and PCCs from one platform - useful for multi-country agencies.
Monthly BSP returns auto-generated and ready to file via B&I&R.
Track and dispute Agency Debit Memos in real time.
Standard refunds, void-window automation, cancellation fee enforcement.
NDC Level 3/4 connections to Lufthansa, Qatar, Emirates, Singapore, BA and others.
One platform, multiple BSP plates, multi-currency books.
IATA-ready audit log for every booking, refund, void and ADM.
B2B portal for sub-agents who issue under your IATA umbrella.
Typically 2-4 months from application to live ticket issue. Documentation prep can take 1-2 months; IATA review another 1-2 months depending on region. Complex cases (new entity, weak financials, contested premises) can stretch to 6+ months - which is why eligibility review up front saves weeks.
You can operate as a non-IATA agency reselling through consolidators, via TIDS for hotel commissions, or via adivaha's CAP-licence-backed access (especially for Amadeus). IATA is the preferred long-term route for serious ticketing agencies, but TIDS + consolidator API works for plenty of OTAs.
India, UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, South Africa, Kenya, Nigeria, Egypt, UK, Ireland, Netherlands, Germany, France, Spain and 20+ more across IATA regions. North America (ARC) is also supported.
Three parts: IATA fees (paid to IATA, varies $3K-$8K depending on region), our consultancy fees ($2K-$5K depending on complexity), and the bank guarantee or insurance bond ($30K-$200K, refundable). Total cash impact is usually $5K-$15K of non-refundable cost plus your guarantee.
BSP (Billing and Settlement Plan) is IATA's clearinghouse - it consolidates ticket sales across airlines and settles a single net amount with your bank twice monthly. Without BSP, you'd settle with 50+ airlines individually. BSP is mandatory for IATA agencies in most regions.
IATA requires a bank guarantee or insurance bond to protect airlines from default. Amount is set per region based on your forecast monthly turnover - typically 4-6 weeks of forecast sales. The guarantee is refundable when you exit IATA (rare). EasyPay and DIP can reduce this requirement.
Only if you want to connect directly to airlines' NDC APIs (e.g., Lufthansa, Qatar, Emirates, Singapore, BA). NDC Level 3 or 4 is the standard. Without NDC certification you can still ticket via GDS and traditional BSP - NDC is for direct-connect access to richer fare content.
Yes - we handle ARC (Airlines Reporting Corporation) accreditation for US-based agencies, including IAR (Interactive Agent Reporting) setup, weekly sales-report filings and the ARC Specialist exam. ARC is the US equivalent of IATA BSP.
TIDS (Travel Industry Designator Service) is a free IATA registration that gives you an 8-digit TIDS number - mainly used to claim hotel commissions and identify your agency in GDS for non-ticketing transactions. Much lighter than IATA accreditation but doesn't give you ticketing rights.
IATA inspects your premises for: dedicated office space (not residential), proper signage, secure ticket storage (where physical), business hours, qualified staff on site. We pre-audit your premises and tell you exactly what to fix before IATA shows up.
