Can the user pay directly to hotel owner?

No, customers cannot pay directly to the hotel owner when using the adivaha® Travel Platform. The platform operates on a settlement process where customers make payments, including any markups or commissions set by the travel agency, through the platform. This ensures a streamlined payment process and allows for easy management of transactions. If you have any further questions or need assistance, feel free to reach out to our team through our contact page: Contact Us.