Our Hotel Extranet & Marketplace offers a powerful solution for managing bookings, rates and availability across multiple channels with ease. The integrated channel manager ensures real-time updates, eliminating overbookings and boosting efficiency. With features like automated reservations, customizable pricing and seamless integration with OTAs, you can maximize your revenue and reduce manual work. Whether you’re managing a single property or multiple hotels, our platform simplifies operations and expands your reach to a global audience.
Maximize Hotel Bookings - Expand Your Reach with Our Extranet & Marketplace sits at the intersection of supplier connectivity, distribution and the operational tools your team actually uses every day. Our Hotel Extranet & Marketplace offers a powerful solution for managing bookings, rates and availability across multiple channels with ease. The integrated channel manager ensures real-time updates, eliminating overbookings and boosting efficiency. With features like automated reservations, customizable pricing and seamless integration with OTAs, you can maximize your revenue and reduce manual work. Whether you’re managing a single property or multiple hotels, our platform simplifies operations and expands your reach to a global audience.
adivaha® powers more than 2,400 travel brands across 120+ countries, with engineering teams in India and Europe and 200+ pre-integrated supplier connections. We are an Amadeus Global CAP Licence holder and ISO 9001:2015 certified. The platform you read about on this page sits inside the same connected core that powers booking engines, agent portals, mobile apps, gift cards, loyalty programs and AI automations across every product line we ship.
Multi-supplier hotel search, instant confirmation and cancellation flows with cached static content for fast results. Whether you sell direct to consumers, run a B2B sub-agent network or distribute to OTA partners through APIs, this product slots into the same booking, payments, fulfilment and reporting stack that powers every other adivaha customer.
A multi-supplier marketplace where third-party operators list and sell inventory under your brand. The platform is built for the operational reality of travel - cancellations, refunds, credit shells, supplier reconfirmations, multi-currency settlement, GST on commission vs principal sales, ADM/ACM handling - all of it modelled as first-class concepts rather than afterthoughts. That’s the difference between travel-tech that scales and a generic SaaS product retrofitted for travel.
Most adivaha® customers go from contract to first production booking in 2-3 weeks. The path is short because the hard parts are already done: supplier credentials are pre-provisioned, the booking flow is tested end-to-end, payment gateways are integrated, and the white-label theming sits behind a config flag. Your team focuses on the parts that are actually unique to your business - brand, audience, market positioning, supplier contracts - instead of rebuilding a booking engine from scratch.
Beyond the speed-to-launch advantage, customers stay on adivaha® because the platform compounds. Every supplier we add, every payment rail we wire in, every AI capability we ship lands automatically for everyone on the platform - not as a paid upgrade, not behind an enterprise tier. The roadmap moves the entire customer base forward together. That’s how a small agency in 2023 ends up with the same supplier coverage as a multi-country OTA in 2026 without ever touching the integration code themselves.
The architecture, the integration approach and the operational model behind every production deployment.
A 200+ supplier pool sits behind a single, normalised contract. Search results stream back from parallel calls so users see partial results immediately rather than waiting for the slowest provider. When a supplier ships a breaking change - an NDC update, a rate-plan reorganisation, a deprecated endpoint - we absorb it in our adapter layer so your code never has to.
Your domain, logo, colours and store-listing copy are wired in by our delivery team. The white-label storefront ships in 2-3 weeks for most customers. Custom UI work or unusual payment requirements may extend the timeline, but we’ll be upfront about exactly what changes the schedule.
Run a customer-facing site and a B2B agent portal from one platform with role-based access, separate fare displays for retail and trade, KYC for sub-agents, commission tiers and credit-shell management. Markups apply per supplier, per product, per agent, per market - with stacking rules and override priority.
Cards, UPI, wallets, BNPL and FX flow through the same checkout. adivaha Pay reconciles transactions automatically against bookings; one escrow covers every supplier so the customer payment, your markup and the supplier cost are tracked in a single ledger. UPI integration ships out of the box for Indian markets.
Conversational booking assistants, support auto-resolution, invoice generation and anomaly alerts run on top of adivaha AI. Every AI action that touches money, contracts or customers waits for human sign-off, and every action is logged with full audit trail. PII is redacted at the edge before reaching any LLM.
Native mobile apps on iOS and Android share the same backend. Public REST APIs expose everything the storefront uses, with OpenAPI 3.1 specs, Postman collections, SDKs in five languages and HMAC-signed webhooks for booking and refund events.
The features that look small on a demo but compound into real margin advantage when you’re running production traffic month after month.
Best-rate selection across Hotelbeds, Ratehawk, EAN, TBO and your own contracts.
Why it matters: Without this you’d be paying engineering or operations cost every month to do the same work manually - a hidden tax that grows with your booking volume. The platform absorbs that cost so your team doesn’t have to.
Photos, descriptions and amenities served from cache for sub-second hotel pages.
Why it matters: This is the kind of feature most platforms charge as an enterprise add-on. It ships standard with adivaha® because it’s how a real travel business actually operates.
De-duplicates the same hotel across suppliers so users see one card per property.
Why it matters: Customers who lean on this consistently outperform peers on conversion, supplier mix and reconciliation accuracy. The compounding shows up in margin within a quarter or two.
Each rate displays its full cancellation window in plain language.
Why it matters: It’s built around an open contract, so you can extend it without waiting for a vendor release cycle. When your business shifts, the platform shifts with you.
Per-supplier FX with daily rates and per-market rounding rules.
Why it matters: The audit trail and rollback story make it safe to use even on money-affecting flows. Compliance teams love it; finance teams stop double-checking exports.
Operators register, upload inventory and accept bookings.
Why it matters: It scales linearly with traffic - no surprise re-architecture when you 10x volume. The same API call that works at 100 RPS works at 1000 RPS.
Specialist coverage for the verticals where adivaha customers operate today, from inbound DMCs to corporate self-booking tools.
GDS, NDC and LCC content unified into one normalised search response. Sub-second median latency, smart caching and parallel calls so the slowest supplier doesn’t bottleneck checkout.
Aggregate API hotel inventory with your contracted properties through the mapping engine. Duplicates collapse, cheapest rate wins, your markups apply automatically.
Airport, intercity and chauffeur transfers with vehicle/driver allocation and a live ops console for day-of dispatch. Bookable inline with hotel or flight reservations.
Curated tours, attractions, day trips and tickets with QR voucher fulfilment. Sell standalone or bundled into dynamic packages.
Earn-and-burn points engine with tiers, expiry rules, multiplier campaigns and a built-in reward catalogue across travel and retail.
Native iOS and Android apps with biometric login, Apple/Google Pay, push notifications and offline itineraries. One backend powers web and mobile.
The same proven path we’ve walked with thousands of customers. Most go from signed contract to first revenue in 14-21 days.
A 30-60 minute call to understand your travel business, target markets and supplier preferences. We map your roadmap to our modules and produce a clean scope document - including any custom work and where it’ll add weeks to the timeline.
You receive sandbox API keys within one business day. The sandbox runs on the same code as production with realistic test data, so what your team builds and tests there will work the same way in production.
Domain, logo, colours, store-listing copy, payment gateway, currencies and supplier credentials all get wired in by our delivery team. Customers can have engineers integrating in parallel while branding work continues.
UAT sign-off, soft launch with a few sub-agents or a limited audience, then full release. Your dedicated success manager stays with you for 30 days post-launch to handle the edge cases that only appear under real traffic.
Standard support takes over with success-manager access on demand. Monthly platform releases land automatically. As your traffic grows you layer in additional modules - AI agents, mobile apps, payments - on the same connected core.
Every airline, hotel chain, bedbank and aggregator has its own contract format, response shape and breaking-change cadence. That’s a problem you don’t want to solve twice.
Travel distribution is one of the most fragmented technical landscapes in commerce. There are dozens of GDS systems, hundreds of NDC-enabled airlines, thousands of hotel bedbanks and direct-connect partners, and each one ships its own data shape, error envelope and authentication model. Building against any single one is manageable. Building against twenty of them in parallel, while keeping a normalised search response on your storefront, becomes a continuous engineering burden.
And the burden never ends. Suppliers ship breaking changes regularly. Rate-plan structures get reorganised. Endpoints get deprecated. Authentication schemes migrate. Each change requires a coordinated update across your search, hold, ticketing, voucher and reconciliation flows. Without a dedicated team, this work piles up as silent technical debt - visible only when a supplier outage causes a missed conversion or a refund miscalculation triggers a customer dispute.
The cost compounds in another way too. Even when individual supplier integrations work, the user-facing experience suffers when each supplier returns slightly different room categories, slightly different cancellation policies, slightly different fare-rule wording. Customers get confused. Conversion drops. Support tickets pile up. Your team spends time normalising data across suppliers instead of building features that actually move revenue.
adivaha® absorbs the supplier fragmentation problem at the platform level. Every integration sits behind a unified contract with normalised room types, cancellation rules, fare families and error envelopes. When a supplier ships a breaking change, our adapter layer handles it - your code never breaks. When a new supplier becomes available, all our customers get access on the same day. This is what fifteen years of focused engineering on the supplier-abstraction problem looks like in production.
Where customers focus their first 90 days - the mix that matches your existing audience and supplier relationships usually wins.
Start with flight search and ticketing. GDS, NDC and LCC content unified. Add hotels and packages once flight volume justifies the supplier overhead. Common for OTAs targeting business travelers.
Open with hotel inventory aggregation across API bedbanks plus your own contracted properties. Add transfers and activities to lift average order value. Common for DMCs and inbound tour operators.
Launch a gift card or loyalty program first to build a wallet-attached customer base, then layer travel products as customers come back to redeem. Common for retail brands moving into travel adjacencies.
Your starting mix isn’t a one-way door. Customers commonly start flight-led and add hotels in the second quarter. Hotel-led customers add transfers and activities to lift basket size. Loyalty-led customers eventually become full multi-product OTAs. The platform handles the expansion path without re-platforming.
Direct partnerships with the GDS systems, hotel bedbanks and payment networks that handle the majority of travel transactions globally.
Our partnership network is the foundation of the platform. We hold an Amadeus Global CAP Licence with direct PCC provisioning, are recognised as an integration partner with Sabre and Travelport, and ship pre-integrated connections to Hotelbeds, Expedia, Agoda, RateHawk, GRN, Bridgify and dozens more bedbanks. Customers benefit from these relationships from Day 1 - no separate supplier negotiations, no waiting in line for credentials.
On the quality side, the platform carries an ISO 9001:2015 certification covering both platform development and customer delivery processes. Application security follows OWASP standards with annual third-party penetration testing. Payment processing flows through PCI-compliant tokenisation. Webhook payloads carry HMAC signatures. SSO and granular role-based access control are available on enterprise plans.
Operationally we commit to a 99.9% monthly uptime SLA for paid plans, with credit-back guarantees on enterprise contracts and Slack-channel access for direct support. The platform processes 50 million+ API calls per month at sub-second median latency, with per-key observability surfaced in every customer’s dashboard. None of these credentials are unusual by enterprise SaaS standards - but they’re relatively rare in travel-tech, and that’s exactly the point.
The platform-level choices that look small at evaluation time and pay back over years of running production traffic.
1. A normalised search response across every supplier. Whether the result comes from Amadeus, Sabre, an LCC partner or a hotel bedbank, your storefront sees the same shape. No supplier-specific code paths in your app, no edge cases you discover only when a new supplier ships a different format.
2. Idempotent booking confirmations from Day 1. Double-clicks, network retries and webhook redelivery never create duplicate tickets. Booking IDs are deterministic on the server. Your reconciliation always matches your customer-facing confirmations - even when something glitches mid-transaction.
3. Audit logs on every change, attributable to a user or token. Compliance teams stop asking for special exports. Disputes get resolved with the actual record of what happened. The audit log is part of the platform, not a paid add-on bolted on for enterprise customers.
4. Webhook delivery with retries, signatures and dead-letter queue. When your endpoint goes down, our retries don’t lose events. When you finally come back online, we replay the queue. HMAC signatures let you verify every payload is genuine before processing.
5. Sandbox identical to production at the code level. Not a stripped-down preview environment. Same code, same logic, same edge-case behaviour - only with test supplier credentials and isolated payment routing. What you build in sandbox works in production unchanged.
A hotel extranet is the back-end where hoteliers (or hotel aggregators) load rooms, rates, photos, policies, restrictions and special offers. From there, the inventory flows to OTAs, your white-label storefront, your B2B sub-agent portal, mobile apps and partners.
adivaha® gives you that extranet ready-made: hotel onboarding, rate plans, restriction calendars, OTA distribution via channel manager, and a marketplace layer for aggregators that resell to other agencies.
Single property or 10,000-property chain - same console, role-based access per property.
BAR, OBO, package rates, MLOS, CTA, CTD - all the standard hotel restrictions.
Push rates and inventory to channel managers and OTAs in seconds.
Dynamic pricing rules based on occupancy, day-of-week, lead time and competitor rates.
Resell hotel inventory to other agencies as a B2B aggregator with mark-ups and reports.
ADR, RevPAR, occupancy, channel-mix and conversion reports per property.
The same extranet works for hoteliers managing their own properties OR for aggregators distributing third-party hotels.
Flights are simple by comparison. There are roughly 5,000 commercially relevant airports, 2,000 airlines and a handful of GDSes that aggregate the schedules. The rules are well-defined and the inventory is structured. Hotels are the opposite. There are 700,000+ commercially relevant properties globally, no central inventory database, no standardised rate structures, no consistent restriction taxonomy. Each major aggregator (Hotelbeds, Expedia, Booking.com, Agoda) maintains its own slice of inventory with its own data conventions, rate types and content quality.
For a travel agency or OTA building a hotel offering, the natural answer is to integrate multiple aggregators - typically 3 to 7 - and present a unified front-end. But that's where the real complexity hits. The same property might appear on Hotelbeds with one rate, on Expedia with a different rate, on Agoda with a third, with overlapping but non-identical room types ("Deluxe King Room" vs "Premium King" vs "Superior Room with King Bed"). Mapping these to a single canonical view requires content management, deduplication, rate-comparison logic, and ongoing maintenance as suppliers change their data formats.
adivaha's Hotel Extranet Marketplace handles this complexity for you. The platform pre-integrates with 8+ major hotel aggregators, normalises their content into a unified hotel record per property, deduplicates room types, ranks rates and surfaces the cheapest available rate per property to your customer. Behind the scenes, the booking still routes to whichever aggregator offered the best rate, but the customer sees a clean unified hotel-search experience.
For aggregators and B2B hotel marketplaces (e.g., a B2B platform serving travel agents in India), the platform also supports outbound distribution - you load your own contracted properties, apply mark-ups, and distribute to agent networks via API or white-labelled portals. The same platform thus handles direct-supply hoteliers, third-party aggregator content, and onward B2B distribution - one stack, three operating modes.
Hotel marketplaces have several revenue levers. The most visible is the mark-up on aggregator content: marketplace pulls a $100 net rate from Hotelbeds, displays it to customer at $115, books at $100 net, keeps $15. Mark-ups vary by market, property tier, supplier, customer segment and competitive intensity, but typically run 8-18% on aggregator content. Sub-agent networks add another layer - the marketplace wholesales to retail agents at $107, agents resell at $115, marketplace makes $7 plus volume incentives.
Direct-contracted properties have higher margins. When a hotelier contracts directly with the marketplace, they typically offer 12-25% off retail rate (vs 8-15% to aggregators), which translates into 20-30% mark-up potential for the marketplace. Plus the relationship is direct - any rate disputes or customer issues resolve faster, and the marketplace can negotiate special promotions, exclusive tiers or seasonal allocations.
Beyond mark-ups, hotel marketplaces monetise through ancillaries (insurance, transfers, breakfast upgrades, late check-out), cross-sell (offering activities and tours to hotel buyers), loyalty (points-based programs that drive repeat bookings), and B2B subscription fees (charging sub-agents a monthly fee to access the marketplace at preferential rates). Top hotel marketplaces stack 3-5 of these levers and run blended take-rates of 18-30% per booking - far higher than pure-flight OTAs.
Standard hotels (independent, chain, boutique) with rooms / suites / villas.
Beach / mountain / spa resorts with multi-day packages and meal-plan options.
Vrbo / Airbnb-style vacation rentals with whole-property bookings.
Serviced apartments and aparthotels for long-stay travellers.
Backpacker hostels with dormitory beds and shared facilities.
B&B and homestay operators in tourist destinations.
Premium camping, treehouses, safari lodges with experience-based stays.
River cruise and small-ship cabin booking with multi-day itineraries.
Meeting-event-conference venues with multi-room blocks and event packages.
Industry data and adivaha-marketplace customer averages.
Customers book hotels on content first, price second. A property with 30 high-quality photos, detailed descriptions, verified amenities and recent reviews converts 3-5x better than the same property with thin content - even at the same price.
Yes - the extranet supports direct hotel onboarding with rate plans, restrictions, photos, policies and amenities. Hoteliers can have their own logins to manage their own properties (multi-tenant operator mode). Per-property revenue managers, content managers and operations teams supported.
Yes - the marketplace mode connects to Hotelbeds, Expedia, Ratehawk, Bridgify, Agoda B2B, Booking.com Affiliate, Trip.com, Hyperguest and others. Apply mark-ups, configure routing rules (cheapest rate, preferred supplier, best content) and resell to agents or direct customers.
We integrate with leading <a href="/channel-manager-integration.html">channel managers</a> (SiteMinder, RateGain, STAAH, Cloudbeds) so OTA distribution is automatic. You can also use our extranet as the channel manager itself for direct-OTA push.
Yes - hotel inventory flows to your <a href="/travel-agency-app-builder.html">mobile apps</a> the same way it flows to web. Native iOS and Android apps with property listings, search, filters, booking flow and post-booking management.
Property mapping uses GPS coordinates, name matching, address parsing and supplier IDs. The same physical property appearing on multiple aggregators (e.g., a property on Hotelbeds and Expedia) maps to a single canonical record with multiple rate sources. We update mappings monthly.
Yes - hotel + flight + transfer dynamic packages supported via <a href="/trip-composer.html">Trip Composer</a>. Static packages (pre-built honeymoon, family, religious-tour packages) supported via <a href="/series-fares-fixed-departure-market-place.html">fixed departure</a> module.
Yes - tiered pricing per buyer type: retail customers (full retail rate), retail agents (retail minus commission), gold-tier agents (retail minus deeper commission), corporate accounts (negotiated rates). Same inventory, multiple price layers.
Yes - hotel bookings earn points in your <a href="/prepaid-gift-cards-and-loyality-program.html">loyalty program</a>. Optional integration with Marriott Bonvoy, IHG One Rewards and other major hotel-loyalty programs for points transfers.
Per-property and per-rate-type cancellation rules. Free-cancellation rates have explicit cut-off dates; non-refundable rates clearly marked. Refunds auto-calculate and process via <a href="/adivaha-pay.html">adivaha Pay</a>. Force-majeure handling (natural disasters, pandemics) configurable.
Yes - integrated A/B testing for mark-up strategies, display order, content presentation and promotion offers. Helps revenue managers optimise blended take-rate across the property mix.
